Archive — March, 2014
Customer Service Advantage
by DW Green — March 27, 2014
I received an email from a client yesterday. It’s a great story and a wonderful example of customer service. The value of impeccable attention and commitment to customer service is immeasurable. Marketing is truly a company-wide activity. If you ...read more
Are Your Marketing Activities Integrated Into Your Brand Experience?
by DW Green — March 11, 2014
There’s an outstanding independent retailer in the Midwest. They are superb operators. They opened two new stores and a new retail support center in 2012 and acquired three additional locations last year. They’ve added a store loyalty ...read more
Filed Under: DW's Blog