DW's Blog

Mistakes Are Learning Experiences

by DW Green — June 14, 2023

When people are afraid of making mistakes, they shut down; they won’t take risks or try new ideas.

Ben Franklin once said “In this world nothing can be said to be certain, except death and taxes.” I would add mistakes to that list of certainties! All three are inevitable! Though it seems that we view our personal mistakes much differently than mistakes made by others. Especially those mistakes made by our subordinates. Why is that? Since we all make mistakes shouldn’t we extend the same forgiveness and understanding to our employees that we accord ourselves for our errors?

Unintentional mistakes just happen. Accept that reality. Identify the cause and work to improve the process. The notion that the same mistake will never happen again is erroneous. Like stubbing ones toe, one cannot guarantee the same mistake will never happen in the future.

What’s more troubling to me is when employees become fearful of making mistakes, for fear of reprisal or retribution. When people are afraid of making mistakes, they shut down; they won’t take risks or try new ideas. We learn from failure not from success. It’s best to treat mistakes as a learning experience. Discuss, learn and move forward.

“Freedom is not worth having if it does not include the freedom to make mistakes.”—Gandhi