Company Blog

Family Roots

by Adam Zack — June 11, 2025

“I know firsthand that when a business stands behind what they offer—with
pride, care, and consistency—it’s not just a grocery or hardware store.”

Hello from Scott, Adam’s friend since kindergarten. Growing up in my grandfather’s hardware store, I learned early that a family business is more than just a livelihood—it’s a legacy built on relationships, resilience, and trust. The scent of paint, the sounds of the nail bins and lawnmower repairs, and the steady rhythm of locals coming through the door for everything from paint to pipe fittings were the backdrop of my childhood. My grandfather knew his customers by name, remembered their projects, and always had time to lend advice that stretched far beyond hardware.

Adam, on the other hand, grew up in the grocery business. His memories were of early mornings stacking produce, the smells of that amazing bakery, ringing up neighbors’ weekly orders, and making sure shelves were stocked just in time for the weekend rush. While the products were different—bread and milk instead of bolts and screws—the heartbeat of the business was strikingly similar: service, community, and the pride of providing something useful and needed.

What ties both of our experiences together is that success in a family-run business comes from shared values, not just the goods we sell. Whether it’s hardware or groceries, it’s about showing up every day, working side by side with family and great employees, and earning trust one customer at a time. Both of us saw firsthand that listening to people, honoring your word, and staying rooted in the community is what keeps doors open for generations.

Our businesses may have stocked different shelves, but the blueprint for success was the same: integrity, hard work, and a deep respect for the people who walk through the door. That’s the foundation any family or small business can build on.

Today, whether I’m working in my own community or supporting other local businesses, those lessons stay with me. I know firsthand that when a business stands behind what they offer—with pride, care, and consistency—it’s not just a grocery or hardware store. It’s a cornerstone of the community.

Cheers, Scott