Company Blog
No Guts, No Glory
by Adam Zack — April 30, 2025

“If you’re not investing in your store, your marketing, and your people, then you’re not staying in business — you’re just waiting to go out of business.“
The Cigarette Compliment That Made My Day
by Adam Zack — April 23, 2025

“A kind word, a small gesture—they relieve stress, lighten the mood, and give us a little peace.“
Friends
by Adam Zack — April 16, 2025

“Real friendships can’t be bought or forced. “
What’s the plan?
by Adam Zack — April 9, 2025

“We are now more than a quarter through 2025 and if you haven’t created a plan for this summer and the 2025 holiday season, you are running out of time.”
CHOMPERS MAINTENANCE
by Adam Zack — April 2, 2025

“Because whether it’s molars or merchandising, decay doesn’t fix itself.”
SMART & DUMB
by Adam Zack — March 26, 2025

“I am convinced that the smartest leaders are indeed not the smartest
people. The smartest leaders surround themselves with the smartest people.”
(And Some of the Wisest Ones Run Grocery Stores)Some of the smartest guys I’ve ever met are the dumbest. I know that sounds like an oxymoron. Or just a statement from a moron. I’ve known people who can solve complex mathematical problems that stagger my mind but couldn’t microwave a potato for dinner to save their lives. I’ve known brilliant lawyers with knowledge of the law that they can recite at will. These same people make terrible life and business choices that leave them marginally successful at best. I’ve seen computer programmers that can build a network that is amazingly efficient, but when asked to apply it to our industry just flail wildly, leaving everyone to wonder if they have any intelligence at all.I am convinced that the smartest leaders are indeed not the smartest people. The smartest leaders surround themselves with the smartest people. Leaders get the credit for the work of the smart people that he surrounds himself with. But hey! That’s unfair! The smart ones make things happen, right? And he gets all...read more
Service vs. Hospitality
by Adam Zack — March 19, 2025

“The key difference is consistency. Service is a business transaction. ..Hospitality is different. It is an art and requires strategy and intent.”
SERVICE VS. INTEGRITY
by Adam Zack — March 12, 2025

While I understand “integrity of presentation”, the person who the integrity is intended for is the person who ordered the sandwich, and if they want it cut in half, or fourths, or not at all, that is the person I am trying to make an impression on.
Good Intentions Don’t Stock the Shelves
by Adam Zack — March 5, 2025

“..thinking about great products and service isn’t enough—those thoughts have to translate into results.”
It’s Never Wrong to Do the Right Thing
by Adam Zack — February 19, 2025
