Company Blog

Letter from the President

by Adam Zack — July 22, 2020

It’s a reciprocal sign of respect and caring.

I read the bi-weekly blog of a young man (wait, that makes him sound like a kid – he’s almost 29 I think) named Stephen Nelson. He’s a Certified Financial Planner and is always looking for insight and ways to learn, improve and share. He’s one of those millennials that’s responsible, kind, inquisitive and a great listener. He’s pretty funny too. Where a lot of millennials have been stereotyped as selfish, entitled and out of touch with reality (some have earned that stereotype, a lot haven’t), Stephen is the opposite.

So today as I was pondering just what topic to write about during what seems like week 4,000 of Covid, I got Stephen’s blog and it totally inspired me. You can read his here http://perdiem.blog/theology-of-availability/. Most of you great leaders are not aware of how much weight your attention and the responses you give to employees and customers mean. You’re the president, or the CEO, Upper Management or the owner of a business that employs hundreds of people. You’re a rock star and a VIP. And although you may not see yourself as a celebrity or intimidating figure, to your employees you are the top dog, the head honcho, the big kahuna. You are the leader of a great organization, and as you rush about from duty to duty, or get holed up in your office with endless paperwork, budgets, planning and crisis management, most of your employees see you as “too busy” to bother you with their thoughts, ideas and comments. For them to get a personal response from you (and not just HR, or their immediate supervisor) means a great deal to them. It’s a reciprocal sign of respect and caring. It takes effort to show availability. You’re not any less busy, but you can always be available.