Company Blog

The Band

by Adam Zack — June 7, 2023

There are lots of unheralded heroes that keep your store rocking and rolling.

Bass players and drummers are brothers in the basement cooking up the groove that makes people move.

–John Densmore, The Doors

Your store is like a rock band. I was thinking the other day about how often the drummer and the bass player get overlooked in the band. Unless it’s someone like Phil Collins or Sting where they are not only the drum and bass player, but also the singer, the rhythm section doesn’t get enough credit. Think of your favorite rock & roll song and imagine it without the bass. It’s hard to do, but if you could do it, the song would sound radically different. Think of it without the driving drum beat keeping the pace of the song galloping forward. The result is pretty strange. It’s incomplete and awkward. The lead singer and lead guitarist are the flashy ones. They get the attention, adoration and most of the credit for the band’s success. So in your grocery store, your store manager or lead cashier may be the lead singer. Or it may be you. Your deli director or meat manager may be the lead guitarist. Who’s your drummer and bassist? Who drives the beat that your customers don’t even know about? Is it your maintenance guy? Maybe your lead baker? The chef who works in the kitchen and makes the delicious soups? How about the scan coordinator that keeps prices correct and signs up? The point I’m making here is that there are lots of unheralded heroes that keep your store rocking and rolling.