by DW Green — July 12, 2023A sign on President Harry Truman’s desk read, THE BUCK STOPS HERE. As president, with more power and control than pretty much anyone else, he knew that, good or bad, there wasn’t anyone he could blame for stuff other than himself. There was no one to pass the buck to. The chain ended there, in the Oval Office. Blaming others or things seem to be an increasingly popular exercise in today’s America.As the president of our own lives—and knowing that our powers begin and end with our reasoned choice—we would do well to internalize this same attitude. We don’t control things outside that sphere, but we do control our attitudes and responses to those events—and that’s plenty. It’s enough that we go into each and every day knowing that there is no one to pass the buck to. It ends with us.read more
by DW Green — July 5, 2023Sound is vibration. The strum of a guitar string. The crack of the bat. The wave pounding the breach. The sonic boom in the sky.Sound waves enter your ear and go through your ear canal to the eardrum. The waves make your ear drum vibrate and the vibrations are sent to three tiny bones. These bones are named the malleus, incus and stapes. The bones amplify the sound and send vibrations to the cochlea, which looks like a snail. It is filled with fluid. The vibrations cause the fluid to ripple. This causes hair cells in the cochlea to move. Chemicals then rush into the cells, creating an electric signal. The signal is sent by the auditory nerve to the brain and the brain turns the signal into the sounds you hear.The entire process is electrical and chemical. You “hear” with your brain. Almost everyone has heard the question, “If a tree falls in the forest and no one is there to hear it does it make a sound?”From what you just learned the answer should be obvious. Do you know what it is?The answer is…NO!If a tree falls in the forest it produces sound waves but if there is no ear and brain to receive and in...read more
by DW Green — June 28, 2023I was reading an article on leadership the other day. The following from Bill Taylor, cofounder of Fast Company, makes really good sense to me.“The true mark of a leader is the willingness to stick with a bold course of action—an unconventional business strategy, a unique product-development roadmap, a controversial marketing campaign—even as the rest of the world wonders why you’re not marching in step with the status quo. In other words, real leaders are happy to zig while others zag. They understand that in an era of hyper-competition and non-stop disruption, the only way to stand out from the crowd is to stand for something special.”It’s been my experience that following the status quo promotes imitation rather than innovation. Leadership is about discovering and performing different activities from rivals or performing similar activities in different ways. Differentiation arises from both the choice of activities and how they are performed. Activities, then, are the basic units of competitive advantage. Overall advantage or disadvantage results from all of a company’s activities, not only a few. The status quo often impedes the search for competitive ...read more
by DW Green — June 21, 2023In 1992, Barbara Jordan addressed the Democratic National Convention and railed against the greed and selfishness and divisiveness of the previous decade. (Sound familiar today!) People were ready for a change. “Change it to what?” she asked. “Change that environment of the 80s to an environment which is characterized by a devotion to the public interest, public service, tolerance, and love. Love. Love. Love.”Love. Love. Love. Love. Why? Because, as the Beatles put it, “In the end, the love you take is equal to the love you make.” Not just in politics, not just in tolerance, but in our personal lives. There is almost no situation in which hatred helps. Yet almost every situation is made better by love—or empathy, understanding, appreciation—even situations in which you are in opposition to someone.And who knows, you might just get some of that love back.read more
by DW Green — June 14, 2023
Ben Franklin once said “In this world nothing can be said to be certain, except death and taxes.” I would add mistakes to that list of certainties! All three are inevitable! Though it seems that we view our personal mistakes much differently than mistakes made by others. Especially those mistakes made by our subordinates. Why is that? Since we all make mistakes shouldn’t we extend the same forgiveness and understanding to our employees that we accord ourselves for our errors?
Unintentional mistakes just happen. Accept that reality. Identify the cause and work to improve the process. The notion that the same mistake will never happen again is erroneous. Like stubbing ones toe, one cannot guarantee the same mistake will never happen in the future.
What’s more troubling to me is when employees become fearful of making mistakes, for fear of reprisal or retribution. When people are afraid of making mistakes, they shut down; they won’t take risks or try new ideas. We learn from failure not from success. It’s best to treat mistakes as a learning experience. Discuss, learn and move forward...read more
by DW Green — June 7, 2023Cool, as in the context of slang, as an interjection to express acceptance, approval or admiration. And what’s more cool—neat, nifty, boss, keen, groovy— than a brand mark or Icon. Brand marks are simple, clean, and an easy to remember graphic representation of a company’s Brand name. Brand marks are like punctuation symbols:. stop, pause; pause longer! exclamation mark? question mark Brand marks and icons can represent a deeper meaning of a company’s purpose or an abstract expression like the Nike swoosh. We have a Northwest client whose brand mark is a sailboat. Who would have thought of a sailboat icon for a food store? The sailboat is very meaningful to their company culture. It’s meaningful to me too. I’m proud to wear their caps and jackets that showcase their company icon.The DW Green icon reflects our design and life mantra “Less is greater than more.”So, if you’re considering a new or updated design for your company’s brand mark, give us a call.
by DW Green — May 31, 2023Friendship itself is a metaphor for another kind of friendship, our lifetime kinship with Truth, with Love, with Unity, with God. We may spend much of our time unaware and unenlightened, yet the presence of Truth and God, like a deep and ancient friend, can shape our entire lives.read more
by DW Green — May 24, 2023Do you recognize any of these comments: “We have always done it this way”, “We tried that once and it didn’t work”, “The big chains don’t do it that way” “Our wholesaler thinks that would be a mistake”. Sadly, these comments are more common than you might think. Consider a different perspective. Have a mind that is open to everything and attached to nothing.This seems like a principle to live life by. I’d like to think I have an open mind, or mostly an open mind! But then this statement isn’t about having an open mind, it’s about having a mind that is open to everything. I’m sure I’ve discounted or rejected things from either an unwitting bias or an unpleasant or unsuccessful comparable experience. A mind that is open to everything is a mind that is open to trying new and different things, and understanding a different point of view, a different way of doing.I think the second part of the statement “attached to nothing” is more difficult to achieve. Why? Because what we’re attached to, is often an attachment to our identity. If I do this or that, I might look dumb, or unsophisticated or foolish or some other negative quality. Those are possible outcomes. I know I’ve...read more
by DW Green — May 17, 2023Yep, retail is all about presentation and merchandising! Especially food retailing. People eat with their eyes. They purchase with their eyes. Of all the varied supermarket activities, the single most important, the most valued, the skill set to “own”, the key to competitive advantage is presentation/merchandising. Even the value of “street appeal” rests in the appearance of the storefront from a distance.Presentation and merchandising set the tone for the entire shopping experience. Its what creates the “likeability”, “comfortability” and “authenticity” of the retail brand. Its what creates sales and additional sales and additional sales. Of course, readable, well-designed, well-placed signs and story telling add to the magic and message of BUY ME!!If you could do just one thing for the balance of the year, work on improving your store presentation and merchandising skills. If you do, you will experience a handsome increase in sales!read more
by DW Green — May 10, 2023And in the end, the love you take
Is equal to the love you make.”
—Lennon-McCartney, The End, Abby Road 1969“And in the end”, when your career has concluded, and when life on Earth is over, what truly matters, is that the love you received is equal to the love you gave. This isn’t a Pollyanna mind-set, it’s a Universal Truth.In the long run, whether you’re negotiating with vendors, or working in relationships with employees or customers you always get back what you are willing to give. In Adam’s The Pope blog, Milt Jones is remembered for his kindness, generosity and loving spirit. While a shrewd negotiator, Milt’s success was built on his compassion and commitment of service to others.Love ‘em or otherwise, the Koch family has built an incredibly successful and financially rewarding business. “As CEO of Koch Industries, Inc., I am proud to work with principled people who help themselves by helping others improve their lives. I am dedicated to pursuing only a certain kind of profit—what we call ‘good profit’. …Good profit comes from making a contribution in society—not from corporate welfare or other ways of taking advantage of...read more