DW's Blog

Honesty As Our Default

by DW Green — August 28, 2019

If you say you’re being honest now, does that mean you usually aren’t?

All of us have used phrases like these before. “I’m going to be straightforward with you here…” “I’ll be honest…” “No disrespect but…” Empty expressions or not, they prompt the question: If you have to preference your remarks with indicators of honesty or directness, what does that say about everything else you say? If you say you’re being honest now, does that mean you usually aren’t?What if, instead, you cultivated a life and a reputation in which honesty was as bankable as note from the U.S. Treasury, as empathic and explicit as a contract, as permanent as a tattoo? Not only would it save you from needing to use the reassurances that other, less scrupulous people must engage in, it will make you a better person.

Read More – Let them eat cake.

...

by webmaster — August 7, 2019

A guarantee is a company’s commitment to the well-being of its customers.

There’s no guarantee of keeping a customer for life. Though having an unconditional product and service guarantee can go a long way in keeping your base of loyal primary shoppers. A guarantee is a promise or assurance that a company will stand behind the quality of products it sells or services it performs. Guarantees build trust and loyalty with consumers. In a sense, a guarantee is a company’s commitment to the well-being of its customers.5 Reasons Why A Guarantee WorksFirst, it pushes the entire company to focus on customers’ definition of good products/service, not an executive’s assumption. Second, it sets clear performance standards, which boost employee’s performance and morale. Third, it generates reliable data (through payouts) when performance is poor. Fourth, it forces an organization to examine its entire service-delivery system for possible failure points. Last, it builds customer loyalty, sales and market share.What is a good guarantee? It is (1) unconditional, (2) easy to understand and communicate, (3) meaningful, (4) easy and painless to invoke, and (5) easy and quick to collect on.Cheating. Fear o...

by DW Green — July 31, 2019

The art of living.

Today, see if you can go without blaming a single person or single thing. Someone messes up your instructions—it’s on you for expecting anything different. Someone says something rude—it’s your sensitivity that interpreted their remark this way. Your stock portfolio takes a big loss—what did you expect making such a big bet? Why are you checking the market day to day anyway?Whatever it is, however bad it may be, see whether you can make it a whole day laying it all on your reasoned choice. If you can’t make it for a day, see if you can make it for an hour. If not an hour, then for ten minutes.Start where you need to. Even one minute without playing the blame game is progress in the art of living.

Read More – Do you know better?

...

by DW Green — July 17, 2019

There are always distractions.

A well-known writer once complained that after becoming successful, wealthy friends were always inviting him to their beautiful, exotic houses. “Come to our beach home in Maui,” they would say. Or, “Our mountain complex in Aspen is a wonderful place to write.” The writer traveled the world, living in luxury, hoping to find inspiration and creativity in these inspiring homes and mansions. Yet it rarely happened. There was always the allure of another, better house. There were always distractions, always so many things to do—and the writer’s block and insecurity that plagues creative types traveled with him wherever he went.We tell ourselves that we need the right setup before we finally buckle down and get serious. Or we tell ourselves that some vacation time alone will be good for a relationship or an ailment. This is self-deceit at its finest.It’s far better that we become pragmatic and adaptable—able to do what we need to do anywhere, anytime. The place to do your work, to live the good life, is here.