by Adam Zack — July 3, 2018
I get a little sad now every time I hear a Tom Petty song. And it happens a lot, since one of the Pandora stations playing on our store music is Tom Petty radio. I’ve seen Tom Petty and the Heartbreakers more than a dozen times since 1983. We were supposed to see him a month before he died, but the concert was postponed a week due to laryngitis and we couldn’t fly back up. I am a serious fan, but my great friend Mark Lindsey is a Petty scholar. Each new album was “another book in the Bible” delivered live by “God.” We are still both in mourning. My favorite Tom Petty song of all time is The Waiting. The plaintive lyrics and the slow build up from whistful thoughts to rocking conclusion is rock and roll magic. The waiting IS the hardest part of almost everything. Waiting in line. Waiting during the time your lover is away. Waiting for summer to come and waiting for Christmas are all tough. But so much of waiting is a choice. We wait to start a new promotion while we spend weeks and months discussing it. We wait to fire mediocre help in our stores because maybe they’ll get better or maybe the time isn’t right. We wait to introduce new initiatives because we are not organized and efficient enough to get them done now. And now is when they need to be done. Waiting should be called wasting, because waiting delays success. It delays happiness and extends misery. Look in the mirror and give yourself a kick in the ass. Your employees will appreciate it. Your customers will notice. Your business will benefit. What are you waiting for?
Filed Under: Company Blog