Company Blog

Go ahead, make my day

by Adam Zack — December 16, 2020

“I love your store!”

Yesterday I was walking across the parking lot of my grocery store in San Diego and there was an Amazon delivery van parked in the lot. We have an Amazon locker in the store, so there are Amazon drivers dropping off and picking up packages to the locker every day of the week. The driver was standing outside her van, leaning against the open door having a smoke. She saw me and in between puffs of her cigarette said “I love your store.” It was totally unexpected, unsolicited and it made my day. Random words of kindness, appreciation, admiration and caring have that power. It drove me back to my consistent rantings and ravings about the little things that matter most and make the most impact are completely within your control. This smoker had no idea she was making my day (until I told her “You just made my day. Thank you so much.”) People’s days are made unpredictably, without warning and when they least expect it. (And if that’s not saying the same thing three times in a row, I don’t know what is.) They seem to come when they are needed most and carry the ability to relieve stress, distract from worry and provide a sense of peace. We all have the power to be the anti-Clint Eastwood, and go ahead, make someone’s day.

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